Our Services


What we offer

Online Psychology is a professional online psychological practice offering safe, authentic and confidential therapeutic services to people across Australia. Our service provides a flexible option to attending a face-to-face consultation.


How can we help

Your treating psychologist will work with you in a way that honours your unique needs and personal framework. Working together to unpack current challenges and explore solutions, while assisting in the development of purpose and motivation to change.

You may be experiencing a range of challenges, at home or at work. Perhaps you feel:

  • Stressed, sad, or worried
  • Stuck in your current situation, but unsure how to resolve it
  • Unsure how to cope with a significant life change
  • Uncertain about changes or difficulties at work
  • Concerned about personal relationships with your partner, family or children
  • Finding it hard to come to terms with things that have happened in the past.

At Online Psychology we use a strength-based approach to helping you find solutions, explore beliefs and choices, while developing personal insight and growth to help meet future life challenges.

The benefits of online counselling 

For some people, the prospect of consulting a psychologist may seem daunting. It really doesn’t have to be. Your treating psychologist will be understanding and supportive, explaining how the process works and answering any questions or uncertainties you may have.


Receiving this therapy online has many benefits, particularly for people who:

  • Live in remote or rural locations and don’t have a psychologist’s practice within easy reach
  • Working long hours or shift work and can’t find a convenient time for a face-to-face appointment
  • Have hearing difficulties or mobility challenges
  • Find visiting a psychologist’s physical office particularly daunting.


Similarities and differences between online counselling and a face-to-face consultation

There are many similarities between online and face-to-face psychological services, including:

  • You will always interact with the same psychologist who not only has years of experience in offering face-to-face consultations, but is also specifically trained in providing online therapy
  • We take privacy and confidentiality seriously. Personal information you share during the counselling will remain confidential, and we use encrypted software developed for online telehealth consultations.

The main difference is that you and your psychologist will be in different locations. You may be anywhere in Australia, whereas your psychologist will be responding from consulting rooms in Cairns.


How does online counselling work

Online Psychology offers consultations via telephone, live text chat and video conversation. All consultations last for 50 minutes.

During your initial consultation, your treating psychologist will explore what has brought you to seek help by asking you routine detailed questions. This is to help you identify your therapeutic goals, and for your treating psychologist to assess how to best assist you.

All subsequent sessions will focus on addressing your identified treatment goals and needs.

Fingers Dialling Telephone


Telephone therapy allows you to attend your counselling session via mobile phone or landline.

Sessions are booked in advance, and are for 50 minutes.

Live Text Chat 

A form of live text conversation, instant messaging allows you and your psychologist to interact in real time.

Sessions are booked in advance, and are for 50 minutes.


A video conference allows you and your psychologist to have a live visual and/or audio communication wherever you are.

Sessions are booked in advance, and are for 50 minutes.

** Online Psychology uses and recommends encrypted and/or HIPAA  ( www.hipaa.com ) compliant technology.